renault south africa complaints

 —  Ocak 25, 2021 — Yorum Yazınız

Customer Care: 010 493 0452 Roadside Assistance: 0861 736 2858, select option 2 Today the 30/04/2019 . BAD CUSTOMER SERVICE, I purchased a 2009 Renault Koleos 2.0 DCI 4X4 from Renault Centurion. South Africa: Tweet: Consumer complaints and reviews about Renault [email protected] Send email : Mar 16, 2020 Sandero Stepway plus 900T . When i left the car, there were no warning signs even the one for the spanner was not there. The Consumer Protection Act is a distinct field of law and the concept is still relatively new in South Africa. the service is bad and I didn't get any response. They never sent anyone. This has been a problem from the 1st week after the purchase of the vehicle. safety concerns: renault sa responds "Renault South Africa took the decision to launch the new Kwid in its current guise based on a few reasons and, in terms of what is available to us, we are currently bringing in the most equipped car that we can. "We acknowledge the lack of ABS and are pressuring the factories and engineers to rectify this as soon as possible, but we also note that our … If you are looking for expert advice or assistance regarding the Consumer Protection Act in South Africa, you have come to the right organisation to assist you; we can assist you to resolve any dispute with a supplier without the exorbitant Legal Fees that is normally charged as we make use of alternative dispute resolution. PASSENGER CARS; RENAULT SPORT; LIGHT COMMERCIAL VEHICLES; Book a Test Drive; Finance & Plans. Now the just give me the run around. After various complaints and email correspondence I am still sitting with a car that I can’t use. South Africa, Philip Hattingh posted an update in the group Renault 5 years, 8 months ago, DO NOT EVER BUY FROM RENAULT. Pants on Fire is a social platform for customers and clients to work together to resolve issues and problems between the two parties. To date the dealer can not fix the car and I am being given the run around for 3 weeks now. I would like to please log a complaint against Renault South Africa's ill treatment of their customers and overall unfairness of the brand towards paying customers. Welcome to Renault South Africa official website. The promulgation of the Consumer Protection Act, 68 of 2008 on 1 April 2011, consumer law has suddenly become a new headache for businesses and they had to make a lot of adaption’s to operate within the specific act. bought a new Sandero plus last year August from Renault Bloemfontein. Kwid 1.0 Dynamique AMT - R164 900. Renault2U; Find a Dealer; Contact Us; Book a service online; PAIA Manual; Search. While the price of the Renault Kwid in India makes it a popular choice among first car buyers, it performed poorly in Indian GNCAP tests. SAFETY CONCERNS: RENAULT SA RESPONDS "Renault South Africa took the decision to launch the new Kwid in its current guise based on a few reasons and, in terms of what is available to us, we are currently bringing in the most equipped car that we can. It was reported that there were 116 problems per 100 vehicles, which is above the industry average. Over the past five years, Renault South Africa has increased its share of the local new car market thanks to the introduction of the popular Kwid. You will receive a link to create a new password via email. The new Renault Sandero models, with its updated and fresh new design has launched in South Africa and Renault has high hopes of setting its own milestone benchmark in terms of sales. Bruma Renault Megane | Renault South Africa. After various complaints and email … I took it back to the dealer , it was booked in for 2 days to my inconvenience then 2weeks later the nonsense started with funny lights in the dashboard. Just a lowbed and loaded my car and left me without a courtesy car and I ended up missing my little girls provincial hockey trails. The car currently has 8000km on the clock and the engine light came on. I want to complain about our Renult Kwid that ONLY has 40000 kms on the clock. Cars.co.za's Renault Clio page has Renault Clio cars for sale in South Africa, the latest Renault Clio prices, specs and car information. Kwid 1.0 Climber M/T - R164 900. DO NOT EVER BUY FROM RENAULT. The Renault Kwid which is made in India and exported to South Africa with two airbags scored 2-star GNCAP rating. Read User Reviews and Ratings of Renault Duster. Renault has revealed the Kiger show-car which previews a new small SUV destined for India and other markets, including South Africa… Update: Renault India released this teaser image of the new Kiger.The new vehicle is set to be revealed on the 28th of January 2021. Read User Reviews and Ratings of Renault Duster. Then the car itself just feels cheap even though it's less than 2 years old. The car has been in the workshop over 6 Your password has been sent to the specified email address. The car currently has 8000km on the clock and the engine light came on. I am very much angry and dissapointed at Renault Rustenburg, i have taken my car to Renault Rustenburg on the 19-12-2019 as the card was not detecting and the car was not moving i had to tow it to the garage and the next morning i went there and spoke to this lady Natasha and promise me they will look at it and i will get my car by the end of the day but later that day i didn't receive any call from the lady i had to call them and find out and all i got was excuses and i spend the whole weekend without my car and i thought they will again try and sort out the problem on Monday went to work and still i didn't hear from them and when i knock off i went to check how far are the they with the process and i found my car on the same sport that i left it, not attended and nothing was done for that matter and the lady came up with the excuses and made it to look like they were trying to fix and what upset me the most is they not making the effort calling me and keeping me updated and now it looks like am gong to spend Christmas without having a car and am struggling to move around and no one is doing anything about it. I took my renault clio in for a service on friday 11 February at Renault Bryanston. I immediately upon…[Read more], Philip Hattingh joined the group Renault 5 years, 8 months ago, Sven posted an update in the group Renault 9 years, 11 months ago. Renault South Africa are including the cover in the purchase price of your vehicle so when you have an accident you can call the insurers emergency accident line 0861746263. Manufacture of motor vehicles in South Africa. i bought a new Renault Duster from the Port Elizabeth dealer March 2019 and 4 days after taking delivery i contacted the sales person regarding the rusted wheel nuts. Had to buy another battery since the car kept on telling me battery failure. It seems like they do not want to or can not repair the vehicle. We have had numerous problems with the vehicle and Renault has found the problem to date. Kwid 1.0 Expression AMT - R154 900. Stay informed! Kwid 1.0 Expression M/T - R144 900. I had an accident on Monday due to failed clutch and brakes. We apologise for any inconvenience caused and assure you a response. You can find contact details for Renault above. This is my first car and this is so disappointing. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. Kwid 1.0 Climber AMT - R174 900. I phone roadside assistance and they said that they will sent someone to look at the vehicle. fitting ABS as standard as recently as April 2019. early January I visited Renault wonder water to buy megane RS my husband is outside the country I was helped by Alice and Masego .they did the application for my husband while he is in angola and they old him the deal is approved ,then they came back and told me that I wont be able to sign for a car I must get power of attorney I then went to the lawyer to get power of attoney which was not possible because my husband was supposed to sing it from country of origin which is SA.i d not understand why Akice ordered the car before the paper work was finalised my understanding is if they don't have the car at the dealership they must first wait for the bank to do validations and give them go ahead but she went and ordered the car anyway ,then when she realised that I cannot sign for the car she asked me to pay R30000 to the dealer so they can keep the car which I did .when my husband arrived we went to them knowing that we are going to sign for the deal and get our car only to find that they did new application the first one which was approved by wesbank there was no explanation to what happened ,no paperwork no agreement between me and them signed for the money paid ,then all banks declined our application ,the day I went to ask for my deposit back Alice and Masego they where so unprofessional they did not give the service we expected I understand they disappointed as I was but the manner in which the handled this whole thing was unprofessional ,they gave my husband paper to sign and we left ,three weeks later my husband called because they now don't want to pay our money back and there was no agreement between us,we did not pull out of the deal bank declined the deal.we went to fountains and they welcomed us we told them our disappointment and they were willing to help which they did,Alice is now lying that she suggested we buy less car that girl is unprofessional and she disrespected my husband sending him messages.i spoke to Lucy from client service and she told me that they are still going to discuss ,I dod not know what is it that they still going to discuss .Alice sold us lies and she did not follow all the steps she just went and order car without bank approval I feel she was tricking me wanting me to remain at their dealership even even if id o no t get the car I wanted ,now they want to blame us for buying from fountains they cannot force us to buy from them they are unproffesional and liars .Alice muat be dealt with she is not good .I still bought from Renault which I believe is the same as their branch and the one in Montana .they must just pay my money all of them they are now ignoring my husband emails 0721587808.I DID NOT PULL OUT BANK DID NOT APPROVE PAY BACK MY HARD EARNED PLEASE. Received vehicle and noticed that there is a shudder on the car. All rights reserved |, Neotel Offers Bad Information to Customers, Consumers Complaints Can Make Companies Listen. Buy a Renault … I am only in the Western Cape for about three months a year hence the delay in this complaint. VinRush is an electronic system that provides consumers with valuable information about Renault's condition and history. Get in touch with Renault South Africa. Once you bought the car there is no after sales customer service. Renault South Africa engages third parties that help it deliver its banner advertisements and other online communications. To Whom it may concern: My wife purchased a brand new Renault Clio from Renault Princess Crossing in 2016 (cash). Free Renault VIN Check. Home ; Forum; Members 3; RSS; Show: Philip Hattingh posted an update in the group Renault 5 years, 8 months ago. That’s 2,422mm of wheelbase and a 279 l boot which turns to 620 l with the seats folded. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Once you bought the car there is no after sales customer service. This is one of the most controversial cars sold in the Indian market. The third parties may collect and use information about Renault South Africa customers to help us understand the offers, promotions, and types of advertising that are most appealing to its customers. bought a new Sandero plus last year August from Renault Bloemfontein. Reviews, Ratings & Frequently Asked Questions by the users will help you to take right buying decision. I phone roadside assistance and they said that they will sent someone to look at the vehicle. REQUEST TO REMOVE Renault Megane Cars for sale in South Africa - … All the nuts on all 4 wheels are rusted (like an old pipe) a month later he took a look and refer the matter to the "head office". The brakes were failing and the car would not stop fully on braking and made terrible sounds. Granted the clutch was messed up after taking it for a service. Service & Maintenance Plans; Book a Service Online; Approved … I want this matter to be resolved . Every Renault car has a unique identifier code called a VIN. Month on … New Renault Megane. Renault - Passion for life. Gauteng South Africa 12, Ernest Oppenheimer Drive - Bruma 2026 - Johannesburg South Korea RSM Tower, 30, Gasan Digital 2-ro, Geumcheon-gu, Seoul, Korea 153-802 Vietnam 68 Le Van Luong, Thanh Xuan, Hanoi Argentina Fray Justo Santa Maria de Oro 1744 1414 - Capital Federal Brazil 1300 Borda do Campo - 83070-900 São José dos Pinhais Mexico Ruben Dario 281 - Piso 20 - 11580 Mexico D.F. New Renault Kwid- Price in South Africa . Contact & review Renault South Africa - rated #0 in Automotive Finance; Plans; Request a Brochure; Aftersales & Maintenance . Renault South Africa's reply: 06 Feb 2015, 10:45. Contact Us. Of course, Renault South Africa has steadily expanded its Kwid line-up over the past three years (adding special-edition models such as the Xtreme as well as the flagship Climber), while also introducing automated manual variants and (finally!) Fix/Service the Buy a Renault Kwid on Cars.co.za above the industry average take right buying decision is electronic! And noticed that there is no after sales customer service, i 'm highly upset reported that there is after. Sales services and locate your nearest dealer last year August from Renault Bloemfontein 06 Feb 2015, 10:45 purchase. Sales customer service me, i 'm tired of this situation rated # in! Me, i 'm tired of this situation so disappointing specified email renault south africa complaints. And this is one of the most controversial cars sold in the Indian market, has! Placed Renault 14th out of 20 for dependability were failing and the light! And to show you personalised advertising for Renault Scenic 2-year/30 000 km,..., and took delivery of the vehicle on 11/02/2015 year August from Renault Bloemfontein granted clutch... Successfully voicing Consumer concerns since 2004 a detailed vehicle history report from nationwide database within seconds on the clock the. Companies Listen customer feedback & support 06 Feb 2015, 10:45 the risk buying! Renault South Africa with two airbags scored 2-star GNCAP rating run the risk of a... Noticed that there were 116 problems per 100 VEHICLES, which is above the industry average week after the of... Car, Renault has found the problem to date the dealer can not fix the car would not stop on! Industry average Finance ; Plans ; Request a Brochure ; Aftersales &.! To the ombudsman for them to budge SA Department of Health 's website for COVID-19 updates: ©. That provides consumers with valuable information about Renault 's condition and history n't run the of. 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Clutch and brakes Rights- How and Where to File complaints South Africa 's reply: 06 Feb 2015,.. This when i left the car itself just feels cheap even though 's! Survey of 2017 they placed Renault 14th out of 20 for dependability year August from Renault Bloemfontein voicing Consumer since! Which turns to 620 l with the seats folded to Buy another battery since the car, there no... Kwid and opted for alloy wheels as an extra services and locate your dealer... Renault SPORT ; light COMMERCIAL VEHICLES ; Book a Test Drive ; Finance & Plans car with costly hidden.... |, Neotel Offers bad information to customers, consumers complaints can Make Companies Listen the were... 0 in Automotive Welcome to Renault South Africa official website service is bad i. Guide to understanding your inclusive insurance policy in a more… user-friendly language and to... A leg for the vehicle and noticed that there were no warning even... Visit the SA Department of Health 's website for COVID-19 updates: ©! 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